Understand the decision. Explore your options.
Support with benefit decisions, applications, evidence and challenges.
Discuss your matter →Support focuses on understanding benefit decisions, organising evidence and identifying possible review routes. We assess the regulatory position of each enquiry before accepting work; regulated claims management and tribunal representation are not offered as part of this service.
Applying for PIP or concerned that a decision does not reflect your day-to-day difficulties? We can help you understand the relevant activities and descriptors, organise examples of how you are affected and review supporting information so your written account is clear and specific.
Confused by a Universal Credit calculation, deduction, sanction or decision about your circumstances? We can help examine the decision letter, identify the issue in dispute and prepare a clear written query or challenge, including organising evidence of income, housing costs or other relevant facts.
If the DWP has refused or reduced a benefit, we can help identify the decision date and relevant deadlines, structure your grounds of challenge and organise supporting evidence. We can assist with written mandatory reconsideration requests and appeal preparation within the scope of unreserved work.
Provide the decision date, type of benefit and a brief description of your concern. Some challenges have strict time limits, so seek advice promptly.
We assess whether we can assist and outline the scope, likely steps and any relevant limitations.
Where we can assist, we explain the proposed work and agree fees before accepting an instruction.